Privacy Policy

Last updated: 21 July 2026

1. Collection of Personal Data

We minimize the personal information we collect to ensure user privacy. We do not collect names, phone numbers, or billing addresses. We may collect the following data types:

  • Voluntary Communications: Information you supply if you email us or submit website feedback (e.g., email address and message contents).
  • Automated Technical Data: IP addresses, operating system types, browser specifications, and usage timestamps.

2. Cookies and Third-Party Profiling Technologies

Our website utilizes cookies and similar tracking pixels to optimize site features, enhance user experience, and analyze layout usage.

  • Advertising Network Partners: We work with service providers such as CMI Marketing, Inc., d/b/a Raptive (“Raptive”) to manage advertising on our site. Raptive automatically collects and processes technical device data and profiling cookies for targeted advertising purposes. You can review Raptive's Creator Advertising Privacy Statement to learn more about their data handling.
  • Cookie Control: Non-essential or profiling cookies are disabled by default for users in jurisdictions requiring opt-in consent (such as Quebec). You can manage, reject, or adjust cookie behaviors directly within your web browser's setting panels.

3. International Transfers and Data Storage

CAD-Steel operates internationally, and our digital infrastructure is located outside of Canada. Personal information and technical tracking data may be transferred to, stored in, or processed within the United Kingdom (UK) and Europe. By browsing this site, you acknowledge that your technical information may be subject to foreign legal jurisdictions, where local authorities and law enforcement might access data under local legislation.

4. Data Security and Retention

We protect data against loss, theft, and unauthorized digital access using appropriate technical and physical safety controls. We retain data only as long as necessary to fulfil its explicit operational purposes. Email communications are routinely purged once your inquiry is fully answered and resolved.

5. Your Canadian Privacy Rights

Canadian residents hold specific rights over their data, which they can exercise at any time:

  • Right to Access: You may request a clear disclosure copy of any personal data we hold linked to your identifiers.
  • Right to Rectification: You may demand modifications to inaccurate or incomplete personal records.
  • Right to Deletion (Erasure): You may request that we delete or completely anonymize any personal data we have collected.
  • Right to Withdraw Consent: You can withdraw your data consent at any time without negative consequences.

6. Privacy Officer Contact Information

We have appointed a dedicated Privacy Officer to oversee compliance with Canadian data rules. If you want to challenge our compliance, update data records, or ask questions about our cookie rules, send an inquiry to:

  • Privacy Officer Email: enquiries@cad-resource.com
  • Escalations: If our response is unsatisfactory, you have the right to register a formal complaint with the Office of the Privacy Commissioner of Canada or your respective provincial privacy commissioner.